Case study · Client · Wellness
A wellness club replaced its spreadsheet with a members platform in a month: members now book and pay on their own.
A wellness club offering ice baths and breathwork ran bookings, credits and payments from a spreadsheet. We built its members platform: booking, credit packs, online payment, password-free login and a back office for the founder.
- Company
- Wellness club, solo founder
- Function
- Operations
- Built in
- Three to four weeks
- Status
- Live, improved every month
The founder was the booking system.
A solo founder ran the whole club: sessions, members, credit packs, payments. Everything lived in a shared spreadsheet, updated by hand after each booking and each payment.
Every booking meant a message, a check of the sheet, and a payment to reconcile later.
Booking, credits and payment in one place.
Members book a session, buy credit packs and pay online; credits are deducted automatically. They log in with a magic link, with no password to forget.
The founder runs the club from one back office: sessions, attendance, members and payments.
Map
List every manual step between a booking and a payment.
Build
Booking, credit packs and payment in one app, with magic-link login.
Back office
One admin screen for sessions, members and payments.
Run
The platform is maintained and improved every month.
Before and after.
Before How it worked
- Bookings and credits tracked in a spreadsheet
- Payments reconciled by hand
- A message for every booking
- The founder as the only source of truth
After How it works now
- Members book and pay online on their own
- Credits deducted automatically at each booking
- Magic-link login, no password
- One back office for the whole club
The founder stopped running the spreadsheet, and went back to running the club.
The business impact.
- 1 monthfrom the first screen to a live platform
- 0credits counted by hand: they are deducted at each booking
- 1back office for sessions, members and payments
- Monthlyimprovements since launch
We have not measured the time saved. The build time comes from our own records.
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